Shipping Instructions

  1. Sign up for a PMG Refiners' Client Account using your email address and creating a unique password.
  2. Complete Shipping Invoice on your computer and print it. Double-box your material and place the shipping invoice inside your package. Do not include any jewelry-related terms on the outside of the box.

    Reminder

    Insure your package for the proper amount located in your Insurance Calculator on the Shipping Invoice and obtain a tracking number from your shipping carrier for tracking purposes.

  3. Choose a carrier of your choice from below:

    USPS

    Shipping Methods

    • Parcel Post (Ground)
    • Priority Mail
    • Priority Flat Rate Box *
    • Overnight
    • Overnight Flat Rate Envelope *

    Insurance

    • Additional Insurance *
    • Registered Mail Option *

    Online Instructions

    1. Register at usps.com for Click & Ship to conveniently print a label from your computer.
    2. Schedule a pickup for next-day at usps.com or drop off at your local United States Postal Office.
    3. Important

      When sending a package through USPS online, you may not add the registered mail option.

    In Store Instructions

    1. Drop-off at your local United States Postal Service branch. Please search your nearest location at usps.com.
    2. Important

      For highest level of security, add the registered mail option to your shipping method of choice.

    UPS

    Shipping Methods

    • Ground
    • 2nd Day Air*
    • Overnight

    Insurance

    • Additional Insurance *

    Online Instructions

    1. Register at ups.com to conveniently print a label from your computer.
    2. Schedule a pickup at ups.com or drop off at your local United States Postal Office.

    In-Store Instructions

    1. Drop off at your local UPS Store or drop box location. Please search your nearest location at ups.com.
    2. Important

      For highest level of security, please call for pickup or use a UPS Store location, instead of using the designated UPS drop boxes.

    FEDEX

    Shipping Methods

    • Ground
    • 2nd Day Air*
    • Overnight

    Insurance

    • Additional Insurance*

    Online Instructions

    1. Register at fedex.com to conveniently print a label from your computer.
    2. Schedule a pickup at fedex.com or drop off at your local United States Postal Office.

    In-Store Instructions

    1. Drop off at your local FEDEX location or FEDEX drop box. Please search your nearest location at fedex.com
    2. Important

      For highest level of security, please call for pickup or use a FEDEX location, instead of using designated FEDEX drop boxes.

  4. Send your completed package to:

    Shipping Address

    PMG
    26125 West Seven Mile Road
    Redford, MI 48240
  5. Call, fax, or email us your package tracking number to ensure a safe delivery. Don’t worry: we will track your package the entire way! You can also track your package on your shipping carrier’s website.

    Question?

    Call: 800.645.7227
    |
    Fax: 313.387.7720
    |
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